Payments API returning 5xx SEV1
Created from Grafana02:14
Paged Kwame by SMS02:14
Acknowledged02:15
01 · Paging
Pages that reach a basic phone
A short SMS on any handset, even on 2G. With data, one tap acknowledges it.
Book a demoSomething breaks, engineer knows.
Every alert in one place. Pages that reach any phone, even on 2G. Escalation that keeps going until someone answers.
Works with the tools you already use
Slack
Grafana
Webhooks
Hubtel
Africa's Talking
HOW IT WORKS
Everything between an alert and an answer.
Connect your alerts once. Oncall works out who's on call and keeps paging until someone takes it.
Payments primary · weekly
Kwame AsanteThis week
On callAma MensahNext week
Kofi OwusuIn two weeks
02 · Schedules
A rotation everyone can see
Set the order once. The next 90 days fill themselves, with handoffs in your own time zone.
Book a demo
Alert sources
Grafana OnCall12 alerts this week
ConnectedWebhookAny tool that POSTs JSON
ConnectedSlackDM on-call, @Oncall
Connect03 · One hub
Every alert in one place
Grafana OnCall or any webhook. Duplicates merge, and a re-fire after a fix reopens the incident.
Book a demo
04 · Escalation
Escalation that never stalls
No answer in 5 minutes? The next person, then a manager. Acknowledging stops it.
Book a demoCALENDAR
Know who's on call, any day.
Every rotation on one calendar, in your team's own time zone. Engineers see their next turn; managers see the whole month.
- Month and week views
- Handoffs in your local time
- Overrides for swaps and leave
Questions
Who is Oncall for?
Engineering and operations teams that run services people depend on: fintech, telecoms, e-commerce, logistics. If a 2am outage costs you money or trust, it's for you.
Do my engineers need a smartphone or data?
No. Every page is a plain SMS that works on any phone. With data, the link in the message acknowledges it in one tap.
Which tools can send us alerts?
Grafana OnCall and any tool that can send a webhook, today. Slack for chat. Prometheus, Datadog, Sentry and others are on the way.
How do we get started?
Book a demo. On the call we look at how you handle alerts today, then set up your company, invite your team and connect your first alert source together.
How is pricing worked out?
It depends on your team size and how many pages you send. We'll give you a price on the demo call.